Officials with the Engines Div. of Kawasaki Motors Corp., U.S.A. recently assigned Canadian distribution responsibilities to Turf Care Products Canada, which is based in Ontario. According to a Kawasaki statement, the arrangement follows the review of long-term company needs and enhances service support for the growing base of Kawasaki dealers in Canada.
Karen Howard, Kawasaki’s director, national dealer sales channel, marketing and order services, said that Turf Care Canada is “well-suited to providing all of the key components we seek in our ongoing efforts to elevate the level of service that our dealers receive.”
Howard pointed specifically to Turf Care Canada’s capabilities with same-day shipments, field and office technical support, around-the-clock online dealer ordering, and a French-speaking bilingual staff so important to a large area of the country. Turf Care also maintains eight warehouses to service companies. “Overall, we expect Turf Care Canada’s internal systems to complement Kawasaki’s ongoing commitment to dealer network service as we continue to broaden our product line,” she said.
Turf Care Canada, in business more than 40 years, is the largest Canadian distributor of turf equipment, irrigation systems, golf cars, accessories, and low voltage lighting products. The company has more than 120 employees and is one of the largest FedEx customers in Eastern Canada. A member of Canada’s Partners in Protection Program, Turf Care Canada’s inbound shipments are allowed to use “fast” lanes and often clear customs following receipt at their warehouse, rather than having to hold product at the border until clearance is provided.