COVER STORY – Service Keeps Dealer Moving –
Dan Robinson first got into small engine repair 30 years ago, working on-site service calls; he never dreamed his business would grow into what it is today.
Robinson first fell in love with the mobile service aspect of small engine repair while working in Las Vegas, Nevada before joining the U.S. Coast Guard.
The Coast Guard brought Robinson from Nevada to north of Seattle, Washington, and following his career he once again began repairing small engines in his new town. After seeing the need for a mobile tech to serve the flourishing mid- and large-scale landscapers in the area, Robinson opened his lawn and garden shop, Precision Turf Equipment, with the goal of servicing that market in that specific way.
Article by Jessica Johnson, Managing Editor, Power Equipment Trade
For many dealers, finding technicians can also be a "grow your own" project. This takes effort and outreach but can be ultimately rewarding. Basically, you contact local educators of all types and set your business up as a contributor to their programs.
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Turnaround times may vary, but all dealers are looking for techs. PET called dealers around the country to see how their service departments are going this season, and here is what they had to say.
Looking Back: Lawnmower Issue 1994
When a selling season goes bad, it’s important to have a backup plan to turn the tide midseason. Now that two-thirds of the calendar year is over, are you pleased with how things are going and ready to put it into cruise control, or did you miss the budget and now you have to start scambling? Article by Greg German, President of German-Bliss Equipment, Inc., Princeville, Illinois
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