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BCI Adds New Service Department Training

Bob Clements International (BCI), a leader in dealership training and development has added a new training program to its arsenal, “Five Weeks To A Profitable Service Department!” Part of the Dealer Toolbox, this training program is a quick-start guide to implementing the BCI Service processes. Taking less than 30 minutes a day for five weeks, the program is not designed just for experienced service teams but is a great course for new hires as well. Among many goals and tips, fundamentally the program allows everyone to get on the same page, reduce chaos in service, and generate obscene amounts of money.

Access to this exclusive training is only available through BCI’s Dealer Toolbox, available online.

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NAEDA Announces Four Elected Regional Directors

The North American Equipment Dealers Assn. (NAEDA), a non-profit trade organization representing retail dealers extensively engaged in the sale and service of agricultural, construction, industrial, forestry, outdoor power, lawn and garden, and/or turf equipment, is pleased to announce the newly elected and re-elected directors for the Great Lakes, MSEDA, North Central, and Pacific Northwest regions.