Echo Inc. recently announced the launch of its new virtual learning management system, Echo Academy. The online platform offers high-quality training content for Echo’s distributors, dealer network and other departments. Echo Academy is available online or via mobile app. It provides users with the tools for success in the sales, service, and marketing of products. The learning management system kicks off with more than 100 training courses that provide in-depth technical training for the Echo dealer network.

“Most dealers today carry multiple product lines and trying to stay up to date with the latest training can be a struggle,” says Fernando Iacona, Vice President Corporate Development and Product Service, Echo Inc. “There are many dealers who want product knowledge, but they don’t have the time to train. We specifically designed these programs with that in mind and they’re accessible either online or Echo Academy mobile app 24/7,” he adds.

Technician Certification Program

In addition to convenience, the technical service programs posted on the site are multi-lingual, covering English, Spanish and French. And for those who crave even more learning, there’s a function that allows the dealer technician to find and register for available hands-on service schools in their area. Also, Echo Academy offers a new technician certification program, consisting of three levels, from new dealers and technician staff to a Master Certification level.

“The shortage of technicians in our industry is concerning, as there are more than 9,000 job openings, with many techs leaving the workforce,” says Tim Dorsey, CEO, Echo Inc. “Recognizing the need to grow the manufacturing industry, while closing the gap of this national job shortage, is a priority for our company. Echo provides high school and technical college students with equipment, tools, and training programs, including Echo Academy. Additionally, we work closely with SkillsUSA, a partnership of students, teachers and industry working together to ensure America has a skilled workforce, and we’re involved in both state and national competitions.”

Echo Announces Dorsey’s Retirement, New President and CEO