Article by Jessica Johnson, Managing Editor, Power Equipment Trade

While our beloved Dan Shell is my go-to guy when it comes to Righ-to-Repair, recently he was traveling and asked that I pull an article he had seen online on the topic. Previously, I had been unwilling to delve into the topic because to be honest, it intimidated me. It just seemed so sizable, and, if I am being honest, a little ridiculous. So people want to be able to screw up their machines of all different types (everything from smart phones to string trimmers) and then go to authorized repair centers and complain about how they can’t fix it properly. Huh, what? And let’s not forget, there is definitely going to be voided warranties and issues with purchasing used equipment for resale now because who the hell knows what Jimmy Bob might have done to his machine that will later possibly cause it to literally explode.

Like I said, for me, it just all seemed to be too much. Perfect for a 30-year industry veteran like Shell who loves to deep dive on the internet and find little nuggets of insight and information. He’s my own personal version of Alexa—and he’s going to be sharing that this fall in Louisville. We are still nailing down details and getting our participants together, but Dealers Driving For Excellence is back!

We will once again present two sessions of free dealer-focused education at Equip Expo. Our first session will be Dan Shell, joined by Tim Wentz of the Northeast Equipment Dealers Association, another industry titan and Right-to-Repair knowledge source, covering updates on legislation, ideas on how dealers can make Right-to-Repair laws actually work for them instead of against them, and more.

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It’s been raining and storming like crazy across the country to bring in spring. Included in the Power Equipment Trade April 2023 issue dealers share some motivation, ideas and things to help you make your first big push into the season.

Young dealer Luke Roy pays overnight shipping and gets his parts in two to three days—but that's life in northern Maine. It has also helped him develop a simple philosophy: "I am here to provide a service, I need to maximize providing that service. If that means I stock two pulleys instead of one, let's do it. You have to spend money to make money."

EDITOR’S NOTE: The following companies submitted these editorial profiles to complement their advertisements placed in Power Equipment Trade April 2023.

Archer

Efco

Kress

Pellenc

Rotary

Stihl

Stens

Sunbelt

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Readers are encouraged to send in relevant historical lawn and garden media items.

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